Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Management reserves the right to deviate from this policy for extenuating circumstances.Our policy lasts 30 days. You can always contact us for any reason at All in-store RMAs will be handled on the spot, following the same policy (skipping the shipping).
Package your item securely to reduce risk of damage during return.Instructions for ReturnĪfter you have received authorization to return your item(s), follow these steps: If you are missing internal components to your item, please contact the manufacturer directly for replacement pieces. We will handle these requests ASAP if they are within 30 days after delivery. If you did not receive the item(s) that you ordered, please reach out to or via our contact page on our website. If you provide us with proof of shipment and cost, we can authorize store credit for that amount during refund.įor items clearly damaged during initial shipment/delivery (as evidenced by damaged packaging, tire marks, etc.), please file a damaged delivery claim with the carrier (e.g., USPS or UPS). We will email you a prepaid shipping label.įor RMAs without an exchange (i.e., refund only) we require you to pay return shipping.įor orders outside the continental US, customers are responsible for purchasing a label and sending the item(s) back to our store after the RMA is authorized.
#SAHEELI THE GIFTED FOR FREE#
Domestic OrdersįREE RETURN SHIPPING - All orders shipped to the continental US are eligible for free return shipping using a carrier that we’ve selected if you select to exchange the item for another item or for store credit / gift card. You cannot “return” items to us that were not purchased from us. We will also need a receipt or record of your order in our system. To be eligible for a return, your item must be in the same condition as we shipped or sold it, unworn or unused, and in its original packaging. Items sent back to us without an authorized return will not be accepted. If your RMA is accepted, we’ll notify you within 1-2 business days.
Please specify if you are looking for a refund or exchange. To start a return merchandise authorization or exchange (RMA), contact us at or see us in-store. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. At Nutmeg Games, we do everything we can to ensure you are happy with your purchase, but sometimes we just need to make it right, so we have made our return policy easy.
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